Google Hangouts is an all in one communications service that enables text, voice, or video chats, either one-on-one or in a group. Hangouts is able to be integrated with many of Google’s other services and even has an extension for easy onboarding. Google Hangouts is the free user version of this product which they will not sign a BAA or guarantee HIPAA compliance for. However, Google Meet is the paid version of the same product which is intended for paid subscribers to Google Workplace (formerly G Suite). If you are looking to utilize a Google product like this but with the protection and security of their enterprise solutions, including signing BAAs, then Google Meet, not Google Hangouts, is the product for you.
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