For healthcare providers like Personic Health, delivering high-quality care isn’t limited to the clinical environment—it happens in patients’ homes. As pioneers in in-home advanced wound care, Personic Health faced a familiar challenge in the healthcare space: how to scale operations while maintaining strict compliance with regulations like HIPAA, IT security protocols, and training requirements.
This case study explores how partnering with Accountable has helped Personic Health transition from manual compliance processes to a streamlined, auditable system that saves time, reduces risk, and supports rapid company growth.
About Personic Health
Personic Health provides advanced wound care directly in patients’ homes, bringing clinic-level treatment and best practices from wound care centers to those who need it most—often individuals with limited mobility or chronic conditions. By focusing on accessibility, efficiency, and results, Personic Health stands out in a traditionally clinic-based industry.
“We address the healthcare disparity of access to care by going into the patient’s home. It’s relatively new in wound care—and we’ve figured out how to do it efficiently, effectively, and in compliance.” - Nick Jagodzinski, Chief Compliance Officer
The Challenge
As a growing healthcare organization, Personic Health needed to:
- Replace inefficient, manual compliance processes
- Track policy attestation and employee training in real-time
- Enable anonymous reporting across all levels of staff
- Ensure documentation and audits could be handled swiftly and securely
Before working with Accountable, Personic used a mix of platforms—and a lot of manual tracking—to meet basic compliance requirements. But the process was time-consuming, fragmented, and not scalable.
“We met the regulations, but it was very difficult to do. We weren’t efficient with our time.” - Nick Jagodzinski, Chief Compliance Officer
The Solution
With Accountable, Personic Health found a centralized compliance hub that could meet their evolving needs. The platform allowed them to:
- Assign policies based on employee roles
- Track who has attested to what—down to the individual level
- Automate onboarding, offboarding, and policy renewals
- Deliver HIPAA, IT security, and sexual harassment training with full auditability
- Empower employees to report incidents anonymously and without fear of retaliation
- Communicate directly with Accountable’s responsive support team for ongoing customization
“Accountable allows us to assign specific policies to the appropriate employees. Everything is audit-ready and trackable in real time.” - Nick Jagodzinski, Chief Compliance Officer
The Results
🚀 Efficiency and Time Savings
Manual tracking has been eliminated. With real-time dashboards and streamlined training delivery, Personic saves hours of administrative time weekly.
“Everything is instantaneous now. I can assign a video to an employee in seconds. That has saved me hours of work.” - Nick Jagodzinski, Chief Compliance Officer
📈 Scalability with Compliance Confidence
Accountable gave Personic the structure to grow without compromising compliance integrity. As a result, they now onboard and offboard employees continuously while keeping full visibility on policy adherence.
“I use the platform hourly. I keep my finger on the pulse of the compliance program every day.” - Nick Jagodzinski, Chief Compliance Officer
🤝 Responsive Partnership
Unlike rigid platforms, Accountable’s team works collaboratively with Personic Health. When new features or flexibility are needed, Accountable listens and adapts.
“We’re both growing together—it’s been a very pleasant growth.” - Nick Jagodzinski, Chief Compliance Officer
Conclusion
Accountable has become more than a compliance vendor—it’s a strategic partner helping Personic Health maintain integrity, scale faster, and deliver life-changing care to patients at home. The flexibility, responsiveness, and automation of the platform empower compliance leaders like Nick to do their job better—with less stress and more results.
“Accountable helps us meet every requirement, track it all, and stay audit-ready. It’s everything a compliance officer needs in one place.” - Nick Jagodzinski, Chief Compliance Officer
