HIPAA Rules for Disclosure of PHI: What’s Allowed, What Requires Authorization, and How to Stay Compliant

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HIPAA Rules for Disclosure of PHI: What’s Allowed, What Requires Authorization, and How to Stay Compliant

Kevin Henry

HIPAA

March 28, 2024

10 minutes read
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HIPAA Rules for Disclosure of PHI: What’s Allowed, What Requires Authorization, and How to Stay Compliant

Understanding the HIPAA Privacy Rule is essential to handling protected health information (PHI) lawfully. This guide explains what disclosures are permitted, when you must obtain written permission, and how to build processes that keep you compliant. It is designed for covered entities and their business associates seeking clear, actionable direction.

You will learn how the Minimum Necessary Standard works in practice, what goes into a valid authorization, how individual rights shape disclosure decisions, and which compliance steps—like a Notice of Privacy Practices and Business Associate Agreements—are non‑negotiable to avoid enforcement penalties.

Permitted Uses and Disclosures of PHI

Treatment, Payment, and Health Care Operations (TPO)

  • Treatment: sharing PHI among providers to coordinate, consult, refer, or manage care.
  • Payment: billing, claims management, eligibility checks, utilization review, and collections.
  • Health care operations: quality improvement, peer review, credentialing, auditing, and general administration.

Disclosures for TPO are core permissions under the Privacy Rule and generally do not require patient authorization. Still apply minimum necessary to payment and operations; treatment is excluded from that limit.

Disclosures to the Individual

You may disclose PHI directly to the patient or their personal representative upon request. Identity verification is required, but no authorization is needed to give individuals access to their own information.

Uses and Disclosures with Opportunity to Agree or Object

  • Involvement in care or payment: sharing relevant PHI with family or friends the patient identifies, when the patient agrees, does not object, or when professional judgment indicates it is in the patient’s best interest.
  • Facility directories: limited information (e.g., location, condition in general terms) when the patient does not object.

Public Interest and Benefit Activities

  • Required by law: disclosures mandated by statutes, regulations, or court orders.
  • Public health: reporting diseases, adverse events, or exposures to authorized authorities.
  • Health oversight: audits, inspections, investigations, and licensure activities.
  • Judicial and administrative proceedings: in response to valid court orders or subpoenas with required assurances.
  • Law enforcement: limited information under specific circumstances.
  • Serious threat: to avert a serious and imminent threat to health or safety.
  • Decedents: to coroners, medical examiners, funeral directors; PHI of the deceased remains protected for 50 years.
  • Organ and tissue donation: to procurement organizations.
  • Workers’ compensation: as authorized by workers’ compensation laws.

Research and De‑Identification

  • Research with a waiver or alteration of authorization approved by an IRB/Privacy Board.
  • Limited data set for research, public health, or operations under a data use agreement.
  • De‑identified data (meeting HIPAA de‑identification standards) is not PHI and may be used or disclosed freely.

Incidental Disclosures

Incidental disclosures that occur as a by‑product of an otherwise permitted use or disclosure are allowed when you implement reasonable safeguards and minimum necessary policies.

Authorization Requirements for PHI Disclosure

An authorization is required for uses or disclosures not expressly permitted by the Privacy Rule. If a purpose is outside TPO, public interest exceptions, disclosures to the individual, or other listed permissions, obtain a valid HIPAA authorization before proceeding.

Situations that typically require authorization

  • Marketing communications that promote a product or service when not a permitted treatment or health care operations communication, especially if third‑party remuneration is involved.
  • Sale of PHI in exchange for remuneration.
  • Most disclosures of psychotherapy notes, except for specific treatment, training, or defense in legal actions by the originator.
  • Research that does not qualify for an IRB/Privacy Board waiver or use of a limited data set.
  • Disclosures to employers, life insurers, schools, or others for non‑treatment purposes.

Fundraising communications can occur without authorization under narrow rules, but you must include a clear, simple opt‑out and honor it. When in doubt, treat the activity as subject to authorization requirements.

Elements of a Valid Authorization

To be valid, a HIPAA authorization must be in plain language and include all required elements. If any element is missing, the authorization is defective and cannot be used.

  • A description of the specific information to be used or disclosed.
  • The name or other specific identification of the person(s) authorized to make the requested use/disclosure.
  • The name or other specific identification of the person(s) to whom the covered entity may disclose the information.
  • The purpose of the requested use or disclosure.
  • An expiration date or event that relates to the individual or the purpose.
  • The individual’s signature and date (or personal representative’s signature and relationship/authority).

Required statements

  • Notice of the right to revoke the authorization in writing and how to do so.
  • A statement that treatment, payment, enrollment, or eligibility for benefits may not be conditioned on signing (with limited exceptions), and the consequences of refusing to sign when conditioning is permitted.
  • A statement that information disclosed may be subject to redisclosure by the recipient and may no longer be protected by HIPAA.
  • For marketing or sale of PHI, a statement that remuneration is involved.

Provide the individual with a copy of any signed authorization and retain it per your documentation requirements.

Individual Rights Under HIPAA

  • Right of access: to inspect or obtain copies of PHI in a designated record set in the requested format if readily producible.
  • Right to request amendment: to correct or add to PHI when believed to be inaccurate or incomplete.
  • Right to request restrictions: on certain uses or disclosures; you must agree to requested restrictions on disclosures to a health plan for items or services paid in full out‑of‑pocket.
  • Right to confidential communications: to receive communications by alternative means or at alternative locations.
  • Right to an accounting of disclosures: for certain disclosures made without authorization and not for TPO.
  • Right to a Notice of Privacy Practices: clear information about how you use and disclose PHI and how rights can be exercised.

These rights directly affect disclosure workflows. You must verify identity, track deadlines, document responses, and apply approved restrictions across systems and vendors.

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Exceptions to Authorization Requirement

Authorization is not required when a use or disclosure falls into a permitted category under the Privacy Rule. Key exceptions include:

  • Treatment, payment, and health care operations.
  • Disclosures to the individual or their personal representative.
  • Public interest and benefit activities (e.g., required by law, public health reporting, health oversight, certain law enforcement needs, serious threat, decedents, organ donation, workers’ compensation).
  • Research under a waiver, use of a limited data set with a data use agreement, or use of de‑identified information.
  • Uses and disclosures with the individual’s opportunity to agree or object (involvement in care, facility directory).
  • Incidental disclosures when reasonable safeguards and the Minimum Necessary Standard are in place.

When a patient is incapacitated or in an emergency, you may disclose relevant PHI based on professional judgment and the patient’s best interests, documenting your rationale.

Minimum Necessary Standard

The Minimum Necessary Standard requires you to limit uses, disclosures, and requests for PHI to the least amount needed to accomplish the purpose. Apply it through role‑based access, standardized workflows, and careful review of non‑routine requests.

When minimum necessary does not apply

  • Disclosures to or requests by a health care provider for treatment.
  • Disclosures to the individual who is the subject of the information.
  • Uses or disclosures made pursuant to a valid authorization.
  • Disclosures required by law or to the Department of Health and Human Services for compliance investigations.

Practical ways to operationalize

  • Define role‑based access rules and routinely audit for over‑provisioned access.
  • Use data segmentation, masking, and standardized “minimum necessary” templates for common requests.
  • Rely reasonably on representations from other covered entities, business associates, researchers with IRB waivers, and public officials when appropriate.
  • Justify requests for an entire medical record; use limited data sets when full identifiers are unnecessary.

Compliance Obligations for Covered Entities

Covered entities—health care providers that conduct standard transactions, health plans, and health care clearinghouses—must implement Privacy Rule policies, train their workforce, and monitor for compliance. Business associates that handle PHI on your behalf must provide satisfactory assurances via Business Associate Agreements and implement safeguards of their own.

Core program requirements

  • Publish and distribute a clear Notice of Privacy Practices and post it prominently.
  • Designate a privacy official, maintain written policies and procedures, and train the workforce with sanctions for violations.
  • Execute and manage Business Associate Agreements; verify downstream compliance.
  • Apply the Minimum Necessary Standard, maintain access controls, and audit logs for use and disclosure.
  • Honor individual rights promptly: access, amendments, restrictions, confidential communications, and accountings.
  • Perform risk analyses, implement administrative, physical, and technical safeguards, and maintain breach response and notification procedures.
  • Document all required actions and retain records for the required period.

Enforcement and risk

OCR enforces HIPAA through investigations, technical assistance, corrective action plans, and enforcement penalties. Penalties vary by culpability and can include substantial civil money penalties and, for certain knowing violations, criminal liability. Strong documentation and consistent practices are your best defense.

Conclusion

To stay compliant, anchor every disclosure decision in the Privacy Rule: determine whether it is permitted, apply the Minimum Necessary Standard, and obtain a valid authorization when required. Embed these rules into policies, training, and contracts with business associates.

When you align workflows with individual rights, maintain a clear Notice of Privacy Practices, and monitor routinely, you reduce risk and protect patient trust while enabling appropriate, lawful information sharing.

FAQs

When is PHI disclosure allowed without authorization?

Authorization is not needed for treatment, payment, and health care operations; disclosures to the individual; certain public interest and benefit activities (such as required by law, public health reporting, health oversight, specific law enforcement situations, serious threat, decedents, organ donation, and workers’ compensation); research with an IRB/Privacy Board waiver; use of a limited data set with a data use agreement; use of de‑identified data; disclosures with the patient’s opportunity to agree or object; and incidental disclosures when safeguards are in place.

What constitutes a valid HIPAA authorization?

A valid authorization is a plain‑language document that specifies the information to be used or disclosed, names who may disclose and who may receive it, states the purpose, includes an expiration date or event, and is signed and dated by the individual or personal representative. It must also include required statements about the right to revoke, whether signing is a condition of treatment or coverage (with any consequences), and the potential for redisclosure. For marketing or sale of PHI, it must disclose that remuneration is involved. Provide a copy to the individual and retain it.

How do individual rights affect PHI disclosure?

Individuals can access their PHI, request amendments, demand certain restrictions (including limiting disclosures to a health plan for items or services paid in full out‑of‑pocket), choose confidential communication channels, and obtain an accounting of certain disclosures. Your disclosure processes must verify identity, track deadlines, respect approved restrictions, and reflect your Notice of Privacy Practices.

What are the penalties for non-compliance with HIPAA disclosure rules?

OCR may resolve issues with technical assistance or require corrective actions, but violations can lead to civil money penalties that scale with the level of culpability and the number of violations, with potential annual caps. Egregious, knowing misuse can trigger criminal penalties. Beyond fines, enforcement penalties often include corrective action plans, audits, and reputational harm—costly outcomes that robust compliance programs are designed to prevent.

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