What Is Highside? How It Works, Best Practices, and Compliance Tips

Check out the new compliance progress tracker


Product Pricing Demo Video Free HIPAA Training
LATEST
video thumbnail
Admin Dashboard Walkthrough Jake guides you step-by-step through the process of achieving HIPAA compliance
Ready to get started? Book a demo with our team
Talk to an expert

What Is Highside? How It Works, Best Practices, and Compliance Tips

Kevin Henry

Data Protection

April 02, 2025

6 minutes read
Share this article
What Is Highside? How It Works, Best Practices, and Compliance Tips

This guide explains what HighSide is, how it works, and the best ways to deploy it in regulated environments. You will see how end-to-end encryption under a decentralized encryption protocol protects data, and how a compliance suite, user access controls, data retention policies, and regulatory audit logs support governance.

Overview of HighSide Platform

What HighSide solves

HighSide is a secure collaboration and communication platform designed to keep sensitive conversations, files, and workflows private. By default, only intended participants can read content, helping you reduce reliance on perimeter defenses and lower the risk of credential or server compromise.

Core architecture at a glance

The platform centers on end-to-end encryption driven by cryptographically unique keys created on user devices. A decentralized encryption protocol means servers relay ciphertext but cannot decrypt it, limiting blast radius even if infrastructure is targeted.

Who uses it

Organizations in financial services, healthcare, public sector, and high‑tech use HighSide for secure messaging, file sharing, and incident response. It is also useful for cross‑company projects where partners require strong assurances and provable controls.

End-to-End Encryption Mechanisms

Key generation and trust

On first use, clients generate cryptographically unique keys locally; private keys remain device‑bound while public keys are distributed for discovery. Trust can be strengthened via device approval and identity verification steps to reduce impersonation risk.

Session setup and forward secrecy

Peers establish encrypted sessions that rotate ephemeral keys, providing forward secrecy so past messages stay protected even if a current key is exposed. Integrity checks and authenticated encryption prevent undetected tampering in transit.

Metadata and integrity protections

Message payloads, file fragments, and voice/video streams are sealed end‑to‑end. The decentralized encryption protocol minimizes sensitive metadata on servers, and digital signatures allow recipients to verify sender authenticity and content integrity.

Secure Communication Features

Messaging and content sharing

HighSide supports one‑to‑one, group, and channel conversations with encrypted file exchange. Options such as expiration timers and redaction controls, when enabled, help limit unnecessary data exposure without sacrificing collaboration speed.

Access and identity controls

Granular user access controls enforce least‑privilege participation across spaces, channels, and shared files. Administrators can define roles, manage guests, and align identity with enterprise directories to keep membership and permissions current.

Resilience and performance

Clients queue and sync encrypted messages during poor connectivity, ensuring delivery without exposing plaintext. Attachments are chunked and verified, balancing performance with confidentiality and integrity requirements.

Best Practices for HighSide Usage

Onboarding and workspace design

Structure workspaces and channels around teams and projects, not individuals, to simplify lifecycle management. Label content sensitivity and pre‑configure membership rules so users default to the right scope from day one.

Security hygiene

Require strong authentication, device approval, and periodic key health checks. Limit broad admin rights, regularly review user access controls, and set conservative default permissions to reduce data sprawl.

Operational playbooks and governance

Create clear playbooks for incident response, external collaboration, and executive communications. Align usage with documented data retention policies, and schedule reviews to confirm settings still match business and regulatory needs.

Ready to simplify HIPAA compliance?

Join thousands of organizations that trust Accountable to manage their compliance needs.

Compliance Suite Capabilities

The compliance suite lets you define retention schedules, apply legal holds, and enable governed exports for investigations. Policies can vary by workspace or classification, keeping necessary records while minimizing excess data.

Supervision and review workflows

Supervisory features support periodic sampling and review of communications in regulated teams. Exceptions and policy triggers can be routed to compliance personnel for timely investigation and remediation.

Auditability and reporting

Regulatory audit logs capture administrative actions, policy changes, and key lifecycle events in a tamper‑evident manner. Dashboards and reports help demonstrate control effectiveness during internal audits or third‑party assessments.

Regulatory Compliance Strategies

Common regulatory frameworks

Depending on your sector, HighSide can help you meet obligations associated with HIPAA, GDPR/UK GDPR, CCPA, and financial rules such as FINRA and SEC recordkeeping, when configured appropriately. Map platform controls to each requirement before go‑live.

Practical implementation blueprint

  • Run a risk assessment to identify protected data types and required safeguards.
  • Define data retention policies aligned to legal, regulatory, and business needs.
  • Harden identity, enforce least privilege, and document exception handling.
  • Enable journaling and governed exports to approved archives as required.
  • Train users on secure behaviors and run periodic supervision reviews.
  • Leverage regulatory audit logs to evidence compliance and investigations.

Data Retention and Audit Processes

Retention policy design

Start with a data inventory, then set duration, scope, and disposition criteria per record class. Use shorter defaults for low‑risk content and longer periods where laws mandate preservation.

Journaling, export, and storage options

Configure continuous journaling of encrypted communications to a regulated repository. Governed export workflows should maintain chain of custody while preserving context needed for eDiscovery and supervisory review.

Audit trails and evidence handling

Regulatory audit logs should cover user provisioning, role changes, policy edits, and retention events. Regularly reconcile logs against ticketing systems to prove approvals, segregation of duties, and timely review.

Key Takeaways

  • End‑to‑end encryption with cryptographically unique keys and a decentralized encryption protocol protects data from server compromise.
  • Granular user access controls and thoughtful workspace design reduce risk without slowing collaboration.
  • A robust compliance suite, clear data retention policies, and comprehensive regulatory audit logs simplify supervision, discovery, and attestations.

FAQs

How Does HighSide Ensure Data Security?

HighSide protects content with end‑to‑end encryption so only intended recipients hold decryption keys. Cryptographically unique keys are generated on devices, and a decentralized encryption protocol limits server access to ciphertext, reducing exposure even during infrastructure incidents.

What Are the Key Features of HighSide's Compliance Suite?

The compliance suite supports policy‑based retention, legal holds, governed exports, supervision workflows, and tamper‑evident regulatory audit logs. These capabilities help you preserve required records and demonstrate control effectiveness during audits.

How Can Organizations Implement Best Practices for HighSide?

Design workspaces around teams, enforce least‑privilege user access controls, and require strong authentication and device approval. Document data retention policies, enable journaling where needed, train users, and schedule periodic supervision and policy reviews.

What Regulations Does HighSide Help Comply With?

When configured appropriately, HighSide can support compliance efforts for frameworks such as HIPAA, GDPR/UK GDPR, CCPA, and financial regulations like FINRA and SEC recordkeeping. Always map platform settings to your specific obligations and obtain legal review.

Share this article

Ready to simplify HIPAA compliance?

Join thousands of organizations that trust Accountable to manage their compliance needs.

Related Articles