Incident Response Guides

Explore how to prepare for incidents, document what happened, and coordinate follow-up work. Start with resources for response workflows and corrective actions.

Start with these resources

Wrong-Recipient Fax Incident Response Guide for the Inpatient Glycemic Management Team
Incident Response Sep 07, 2026

Wrong-Recipient Fax Incident Response Guide for the Inpatient Glycemic Management Team

What should the team do immediately after a fax is sent to the wrong recipient?. Act promptly to...

Ransomware in Healthcare: How the Sterile Processing Department (SPD) Should Respond When Tray Tracking Systems Are Locked
Incident Response Sep 07, 2026

Ransomware in Healthcare: How the Sterile Processing Department (SPD) Should Respond When Tray Tracking Systems Are Locked

Overview of Ransomware Impact on Healthcare. Ransomware in healthcare disrupts clinical workflow...

QR Code Phishing Response Checklist for Bone and Soft Tissue Tumor Clinics
Incident Response Sep 07, 2026

QR Code Phishing Response Checklist for Bone and Soft Tissue Tumor Clinics

A suspicious QR code can lead to a fake sign-in page, expose credentials, or prompt a download. I...

What to Do If a Smartphone Containing Infant Scan Data Is Stolen
Incident Response Sep 06, 2026

What to Do If a Smartphone Containing Infant Scan Data Is Stolen

Act quickly, but preserve information that may help you recover the phone or determine whether in...

Pediatric Emergency Department Backup Encryption Failure: Incident Response Checklist
Incident Response Sep 06, 2026

Pediatric Emergency Department Backup Encryption Failure: Incident Response Checklist

How should teams contain and assess a backup encryption failure?. Activate the hospital’s cyber ...

Immediate Incident Response Steps After Wiper Malware Hits Clinic Registration Workstations
Incident Response Sep 06, 2026

Immediate Incident Response Steps After Wiper Malware Hits Clinic Registration Workstations

Initial System Isolation. Act immediately to stop destructive activity and protect unaffected sy...

Healthcare Incident Response for a Campus Portal Breach: What to Do When Counseling Notes Are Visible to Advisers
Incident Response Sep 06, 2026

Healthcare Incident Response for a Campus Portal Breach: What to Do When Counseling Notes Are Visible to Advisers

A campus portal misconfiguration that exposes counseling notes to academic advisers demands a rap...

Spear-Phishing Incident Response Guide for Therapeutic Apheresis Units
Incident Response Sep 06, 2026

Spear-Phishing Incident Response Guide for Therapeutic Apheresis Units

A suspected spear-phishing email may be an isolated message, part of a wider campaign, or the sta...

Healthcare Phishing Incident Response for School Nurses: What to Do If You Open a Fake IEP Health Plan Attachment
Incident Response Sep 06, 2026

Healthcare Phishing Incident Response for School Nurses: What to Do If You Open a Fake IEP Health Plan Attachment

If you handle IEP health plans, you steward highly sensitive student health information. Attacker...

State Medicaid Eligibility Vendor Supply Chain Compromise: Incident Response Checklist
Incident Response Sep 06, 2026

State Medicaid Eligibility Vendor Supply Chain Compromise: Incident Response Checklist

Intake and Triage the Vendor Incident. When a vendor reports a supply chain compromise—or your a...

Credential Stuffing Incident Response Guide for Aortic Aneurysm Surveillance Programs
Incident Response Sep 06, 2026

Credential Stuffing Incident Response Guide for Aortic Aneurysm Surveillance Programs

Credential stuffing uses username-and-password combinations exposed elsewhere to try to access ac...

Smishing Incident Response Guide for Genetic Syndrome Patient Registries
Incident Response Sep 05, 2026

Smishing Incident Response Guide for Genetic Syndrome Patient Registries

A suspicious text can be the first step in an attempt to steal staff credentials and reach a pati...

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