Incident Response Guides

Explore how to prepare for incidents, document what happened, and coordinate follow-up work. Start with resources for response workflows and corrective actions.

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Incident Response Guide: When a Guest Wi‑Fi Captive Portal Logs Clinic Staff Credentials
Incident Response Sep 02, 2026

Incident Response Guide: When a Guest Wi‑Fi Captive Portal Logs Clinic Staff Credentials

Incident Identification. Recognize the scenario. You may discover that a guest Wi‑Fi captive po...

Incident Response Checklist for a Misdirected Email Involving a Kiosk Vital Signs Database
Incident Response Sep 02, 2026

Incident Response Checklist for a Misdirected Email Involving a Kiosk Vital Signs Database

A misdirected email containing kiosk vital signs data may expose protected health information (PH...

Supply Chain Compromise Incident Response Checklist for Advance Directive Platforms
Incident Response Sep 02, 2026

Supply Chain Compromise Incident Response Checklist for Advance Directive Platforms

A compromised vendor can affect more than platform availability. It may expose, alter, or make un...

Lost Device Incident Response Checklist for Research Participant Registries
Incident Response Sep 02, 2026

Lost Device Incident Response Checklist for Research Participant Registries

Who should be notified when a registry device is lost or stolen?. Report the loss as soon as yo...

What to Do When a Nurse’s Shift-Charting Tablet Sends a Fax to the Wrong Recipient
Incident Response Sep 01, 2026

What to Do When a Nurse’s Shift-Charting Tablet Sends a Fax to the Wrong Recipient

What should a nurse do immediately after a misdirected fax?. Report the misdirected fax promptly...

Zero-Day Exploit in a PDMP Integration Gateway: Incident Response Checklist
Incident Response Sep 01, 2026

Zero-Day Exploit in a PDMP Integration Gateway: Incident Response Checklist

A suspected zero-day exploit in a prescription drug monitoring program (PDMP) integration gateway...

What to Do If a Former Employee Still Has Remote EHR Access After Termination: Immediate Steps
Incident Response Sep 01, 2026

What to Do If a Former Employee Still Has Remote EHR Access After Termination: Immediate Steps

Discovering that a former employee still has remote EHR access is an urgent risk to Protected Hea...

Immediate Incident Response Steps After a Ransomware Note Appears on Radiology Workstations
Incident Response Sep 01, 2026

Immediate Incident Response Steps After a Ransomware Note Appears on Radiology Workstations

Isolate Infected Radiology Workstations. Act immediately to achieve Ransomware Containment and s...

What to Do When the State AG Subpoenas Your Clinic Over a Suspected Ransomware Cover‑Up
Incident Response Sep 01, 2026

What to Do When the State AG Subpoenas Your Clinic Over a Suspected Ransomware Cover‑Up

Respond to State AG Subpoena. A state attorney general subpoena signals serious scrutiny. Treat ...

What to Do When a Laptop Is Stolen at an ASL-Accessible Primary Care Clinic
Incident Response Sep 01, 2026

What to Do When a Laptop Is Stolen at an ASL-Accessible Primary Care Clinic

A stolen clinic laptop can create two urgent problems: protecting patient information and keeping...

Phishing Incident Response Checklist for Arrhythmia and AFib Practices
Incident Response Sep 01, 2026

Phishing Incident Response Checklist for Arrhythmia and AFib Practices

A phishing email can put patient information, staff accounts, and time-sensitive cardiac care at ...

Shared Password Breach at a Drug Rebate Administration Firm: Incident Response Checklist
Incident Response Sep 01, 2026

Shared Password Breach at a Drug Rebate Administration Firm: Incident Response Checklist

How should a suspected shared-password breach be reported and assessed?. Report a suspected comp...

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