Incident Response Guides

Explore how to prepare for incidents, document what happened, and coordinate follow-up work. Start with resources for response workflows and corrective actions.

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Deepfake Voice Phishing Response Checklist for Young Adult Patient Communities
Incident Response Sep 23, 2026

Deepfake Voice Phishing Response Checklist for Young Adult Patient Communities

A familiar voice is not proof of identity. A caller may make a phishing attempt by imitating a pa...

Incident Response Guide for Misdirected Faxes and Telemedicine Video Recordings
Incident Response Sep 22, 2026

Incident Response Guide for Misdirected Faxes and Telemedicine Video Recordings

What counts as a misdirected fax or telemedicine recording incident. A misdirected fax or teleme...

Former Employee Data Theft: An Incident Response Guide for Senior-Focused Primary Care Centers
Incident Response Sep 22, 2026

Former Employee Data Theft: An Incident Response Guide for Senior-Focused Primary Care Centers

What should a senior-focused primary care center do first after suspected data theft?. Treat su...

How to Respond to a Shared-Password Breach in a Clinical Photo Cloud Library
Incident Response Sep 22, 2026

How to Respond to a Shared-Password Breach in a Clinical Photo Cloud Library

A shared password can make it difficult to tell who accessed a clinical photo library, what they ...

What to Do After a Smartphone With Meibography Images Is Stolen
Incident Response Sep 22, 2026

What to Do After a Smartphone With Meibography Images Is Stolen

How to locate and remotely lock or erase the stolen smartphone. Act quickly, but do not try to r...

Business Associate Breach Response Guide for Bone and Joint Infection Clinics
Incident Response Sep 22, 2026

Business Associate Breach Response Guide for Bone and Joint Infection Clinics

What counts as a breach of unsecured PHI in a bone and joint infection clinic?. A breach general...

Misdirected Fax Incident Response Checklist for a Primary Immunodeficiency Clinic
Incident Response Sep 22, 2026

Misdirected Fax Incident Response Checklist for a Primary Immunodeficiency Clinic

What immediate steps contain a misdirected fax?. Act promptly to limit further access and preser...

Zero-Day Exploit Incident Response Guide for University Disability Services Offices
Incident Response Sep 21, 2026

Zero-Day Exploit Incident Response Guide for University Disability Services Offices

A suspected zero-day exploit—a previously unknown or unpatched software vulnerability being used ...

Phishing Incident Response Checklist for Virtual Reality Therapy Vendors
Incident Response Sep 21, 2026

Phishing Incident Response Checklist for Virtual Reality Therapy Vendors

How should staff report and contain a suspected phishing incident?. Treat a suspicious message, ...

Stolen Smartphone at a Telehealth Kiosk: An Operator’s Incident Response Checklist
Incident Response Sep 21, 2026

Stolen Smartphone at a Telehealth Kiosk: An Operator’s Incident Response Checklist

What should operators do immediately after a telehealth kiosk phone is stolen?. Prioritize patie...

Wrong-Recipient Fax Incident Response Guide for the Acute Care for Elders Unit
Incident Response Sep 21, 2026

Wrong-Recipient Fax Incident Response Guide for the Acute Care for Elders Unit

What should staff do immediately after a wrong-recipient fax?. Act promptly to protect the patie...

How to Respond to a Shared Password Breach at a Nurse Station
Incident Response Sep 21, 2026

How to Respond to a Shared Password Breach at a Nurse Station

How should staff report and escalate a shared password breach?. Report the suspected incident pr...

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